Used Office Furniture Used Office Cubicles

General Terms and Conditions of Sale

NOTICE:

These General Terms and Conditions of Sale are those of LFTM, Inc dba Top Dawg Modular Service

a refurbisher of Herman Miller and Haworth Office Systems and an independent after market

supplier of office furniture. Any reference to brands, colors or like designators or original equipment

manufacturers ("O.E.M’S) is for the limited purpose of informing of the intended use of our products,

and not to express or imply any O.E.M. approval or authorization.

TERMS:

50% down, 50% upon delivery.

DEDUCTIONS:

No deductions allowed from invoices for any reason without authorization 10 % maybe withheld

for punch list items upon approval.

LEAD TIMES:

LFTM, Inc. will use its best efforts to obtain delivery within quoted lead times. However, LFTM, Inc.

cannot be held responsible for delays created by our vendors. Top Dawg reserves the right to

substitute fabrics, laminates and paints at any time.

ORDER CHANGES/CANCELLATIONS:

Any changes to orders must be submitted in writing to LFTM, Inc. for pre-approval. Standard

cancellation/restocking fee for returned or canceled orders is 40%. However, all special order

items, including furniture, laminates, fabrics and paints cannot be cancelled.

TRANSIT DAMAGE:

Please inspect all merchandise immediately upon receipt. If merchandise is, or appears damaged,

do not unpack. Call carrier for inspection. Notification of concealed damage must be made to the

freight company delivering the goods. Title to the goods and risk of loss pass to the buyer

once LFTM, Inc. or its vendor delivers its goods to the carrier.

REDELIVERY OF FREIGHT:

When re-delivery of merchandise is required because the customer is unable to accept the

merchandise and no notification of this fact was given to LFTM, Inc., the actual cost for

freight, re-handling and warehousing, plus a 20% surcharge, will be billed to the customer.

PRODUCT DESIGN:

LFTM, Inc. reserves the right to change design and construction and discontinue products without

prior notice. All dimensions shown are considered to be approximate.

ELECTRICAL:

LFTM, Inc. is responsible only for the electrical components WITHIN the furniture system.

End user/client must provide their own certified electrical contractor for any

HARDWIRING to building.

WARRANTIES:

Panel systems (includes panels and work surface) 10 years

Components (keyboards, flipper doors, pedestals, etc.) 5 years

Finishes (Fabric, Laminate, Paint ) 3 years

Electrical (includes duplexes and task lights) 1 year

Above warranty periods covers remanufactured and new product only.

KEYS:

For New and Remanufactured product, LFTM, Inc. provides keys for all lockable components.

LFTM, Inc does not provide keys for Used “AS IS” product. Keys may be purchased

for an additional $12.00 per key.

INSURANCE CERTIFICATES/ADDITIONAL INSURED:

Property Management Company must provide to LFTM, Inc. a REQUIREMENT SHEET and Insurance

Certificate SAMPLE. LFTM Inc. requires a minimum one week notice to provide Insurance Certificates.

Insurance Certificates are no charge for the Certificate Holder. LFTM, Inc. will charge a $15.00

Administrative Fee for EACH ADDITIONAL INSURED entity that must appear on Insurance Certificate.

Please specify if additional insured must appear on all three insurance types (i.e. General Liability,

auto and workers compensation).

WARRANTY INFORMATION AS APPLIED TO PRE-OWNED/USED PRODUCT:

LFTM, Inc offers all used furniture in AS-IS condition. LFTM, Inc. ensures every effort is made to

provide pre-owned product in a reasonable condition. Reasonable condition is defined as: Fabrics

are free from rips and tears with exceptions given to normal wear and tear (includes fading).

Laminates are free from deep gouges and chips exceeding 3/8” in length/diameter. Painted surfaces

are free from abnormal/excessive scratches and dents with exceptions given to normal wear and tear.

This warranty is made by LFTM, Inc. only to purchaser acquiring the product directly from LFTM, Inc.

or its authorized dealers. LFTM, Inc.’s obligation and the purchaser’s remedy pursuant to this warranty

are limited to repair or replacement, at LFTM, Inc.’s option, of parts which prove, under normal use, t

o be defective within the period stated. This remedy is expressly agreed to be exclusive as a condition

of such replacement. No person, firm, or corporation is authorized to assume for LFTM, Inc. any

other liability in connection with LFTM, Inc. products.

THERE ARE NO OTHER WARRANTIES EXCEPT AS EXPRESSLY SET FORTH ABOVE EITHER

EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS

FOR ANY PARTICULAR PURPOSE. LFTM, INC. LIABILITY WITH RESPECT TO IT’S PRODUCTS

SHALL NOT EXCEED THAT EXPRESSLY SET FORTH ABOVE, IRRESPECTIVE OF THE THEORY

UPON WHICH ANY CLAIM MIGHT BE BASED INCLUDING BREACH OR CONTRACT WARRANTY,

NEGLIGENCE, OR STRICT LIABILITY ON TORT UNDER NO CIRCUMSTANCES SHALL LFTM, INC.

BE LIABLE FOR SPECIAL INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

This warranty does not apply to damages resulting from shipment, storage, accident, alteration, misuse,

assembly or installation. All claims under this warranty must be made in writing prior to the repair or

replacement of the products.

Toll Free: 1-877-(4-TOP-DWG) (486-7394)

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